What Data We Collect and Why We Use It
We collect the information you provide when creating your account — your name, email address, phone number and date of birth. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we record the transaction reference and wallet number associated with that movement. We
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do not store your full mobile banking PIN or password. Device data — browser type, IP address, and session logs — is gathered automatically to detect unusual account activity and maintain account integrity. We also use cookies to keep your session active across pages so you
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are not logged out mid-session. All of this data serves one purpose: running your account accurately and protecting it from unauthorised access. We do not sell your personal data to third parties. Where we share data with payment processors like bKash or Nagad, it is strictly
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to complete the transaction you initiated. Retention periods vary by data type — transaction records are held for as long as required under applicable financial regulations in your jurisdiction. Your eligibility to use this platform depends on your local law and the regions we support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.